Privacy Policy

A. General Information

This Website is operated by Doca Universe Inc. (hereinafter “Doca Universe”). This Privacy Policy governs your access to the Doca website docafestival.com (the “Website”).

The term “you”, “your” or “User(s)” shall refer to any entity or person that accesses, views, uses our Website, and/or starts an account with us. The terms “we,” “our”, “us” shall refer to Doca Universe.

This privacy notice applies solely to information collected by this website. It will notify you of the following:

1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.

B. Information collection, use, and sharing

1. We are the sole owners of the information collected on this site.
2. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
3. The only time this information will be shared with any third party is in the event of our requirements in relation to or action in accordance with a court order or legal procedure.
4. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
5. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
6. Your Access to and Control Over Information
7. You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
   • See what data we have about you, if any
   • Change/correct any data we have about you.
   • Have us delete any data we have about you.
   • Express any concern you have about our use of your data.

C. Security

1. We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
2. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
3. While we use encryption to protect sensitive information transmitted online, we also protect your information offline.
4. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.
5. The computers/servers in which we store personally identifiable information are kept in a secure environment.
6. If you feel that we are not abiding by this privacy policy, you should contact us immediately via e-mail to info@docafestival.com.

D. Orders

1. We request information from you on our ticket order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date).
2. This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

E. Cookies

1. We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site.
2. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
3. Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

F. Links

1. This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites.
2. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

G. Surveys & Contests

1. From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information.
2. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level).
3. Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

H. Changes to this policy

1. This Privacy Notice became effective on DATE MONTH YEAR and was last updated on DATE MONTH YEAR.
2. We may amend this Privacy Notice on occasion, at our sole discretion. Any change will be effective immediately
3. You should check this page from time to time to note any changes we make, as they will be binding on you.
4. We will notify you of changes to this Privacy Notice by updating the version date.
5. We may also notify you of changes in other ways, including by email.

I. Consent

1. By visiting our Website, you are accepting and agreeing that you understand and will abide by our Privacy Policy.
2. If you do not agree to the terms of our Privacy Policy, please do not use the Website.

J. More information

If you are still looking for more information, then you can contact us through one of our preferred contact methods: info@docafestival.com.